Benelux

Account Manager monday.com

Location: Amsterdam
Languages: Dutch & English
Level: Mid (2–4 years AM experience)

Tryve is a leading Platinum Partner of monday.com in Europe, and recognized as Global Sales & Customer Success Partner of the Year. We are committed to helping organizations optimize their workflows and enhance collaboration through innovative solutions.

As we continue to grow, we are looking for an energetic and hands-on Account Manager to support and grow our mid-market and SMB customers across the Benelux.

With over 500 customers, we have a fantastic opportunity to identify growth opportunities by delivering value. Equipped with a love for customer satisfaction, you will play a fundamental role in managing, retaining and growing our customer portfolio.

Role and Responsibilities

You will be an essential person for helping us achieve our ambitious goals in relationship building, growing our portfolio contract value and excelling in CSAT.

Strategic Account Planning: Develop and maintain tailored account plans aligned to each client’s sector, strategy, and business goals
Expansion & Growth: Identify upsell and cross-sell opportunities across departments, regions or business units
Churn Prevention: Build trust, spot risk signals early and take proactive steps to retain customers
Drive Commercial Success: Work closely with Sales and Marketing teams to hit revenue goals
Contract Renewal and Negotiation: Work on negotiating terms and conditions of contracts with clients. Ensure that agreements are mutually beneficial and align with the company's policies
Executive Business Reviews (EBRs): Lead strategic EBRs with senior stakeholders to align on value, roadmap, and growth opportunities

Skills and Experience

Passion for digital tools and a strong understanding of business processes. Ideally, you have some experience with monday.com or equivalent SaaS software
2-4 years of experience in an Account Management role
Fluency in Dutch and English
Excellent customer-facing and presentation skills, with the ability to establish trust and credibility
Positive attitude (you see problems as opportunities), empathy, and high energy for client engagement and satisfaction
Strong time management skills with the ability to handle multiple ongoing sales cycles effectively
Dedication to delivering exceptional customer experiences

What you can expect from us

Open & direct communication, with respect and involvement
Opportunity to join a fast growing company with a flat organizational structure
Autonomy and room for personal development and entrepreneurship
Competitive salary package and compensation based on results
Hybrid working (minimum 2 days per week in Amsterdam)
Access to (sales) enablement tools, including MEDDPICC training
Work with well-known clients in fintech, healthcare, construction, and public sector
Many opportunities for in-person team events, fostering strong relationships with your colleagues
Flexible working hours
Be part of a leading Platinum Partner for monday.com in Europe, recognized as the Global Sales & Customer Success Partner of the Year